At DragonDX, we use an online account to make completed private blood test results easier for customers to access and review. After a finger-prick sample has been collected at home, posted and processed in the laboratory, we place the report in the customer's account. Depending on the test, the report can include values, units and reference information. We add plain-English explanations to help customers understand the structure of what they are reading. This information is not intended to provide a diagnosis or personalised medical advice. If a customer is concerned about a result, has symptoms or needs help understanding what the report means in their individual circumstances, we recommend speaking with a GP or another appropriate healthcare professional.